Last updated: June 25, 2026
Refund & Cancellation Policy
This policy explains how refunds and cancellations are handled for AdVerde campaigns and related services.
Cancellation before execution
- A campaign may be cancelled before artwork approval, production, printing, or retailer allocation begins.
- Eligible refunds are processed after deducting any payment gateway charges, administrative charges, or work already completed.
After campaign work starts
- Once printing, production, distribution planning, or campaign execution has started, cancellation may not be eligible for a full refund.
- Partial refunds, credits, or rescheduling may be considered case by case depending on the completed work and committed costs.
Refund timeline
- Approved refunds are generally initiated within 7 to 10 working days to the original payment method.
- Bank or payment gateway settlement timelines may vary.